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Post by HY on Dec 6, 2010 14:50:39 GMT -6
I am researching issues with Live Chat and why some people can't get in.
If you have an issue - please post here and let us know exactly what error message you are getting, or what you are seeing.
I will post whatever information I can find to help resolve your issues.
Thanks. Lyn
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Post by HY on Dec 6, 2010 14:52:21 GMT -6
For the issue of seeing a Blank Gray Box.Blank gray box when loading appletTry emptying your browser's cache (temporary internet files). Remember to shut down all instances of your web browser after emptying the cache (temporary internet files). If this does not work, it is possible that you do not have Java™ installed, or that the version of Java™ that you're using is outdated. Please visit www.java.com to download and install the latest version of Java™.
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